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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 391-400 out of 8356

FW

Femi Wright

03/19/24

5 out of 5

Suresh was very patient and helpful

Date of experience: March 20, 2024

WH

William Henry

03/19/24

5 out of 5

QuickBooks Support

The QuickBooks professional went out of his way to solve my problem He went above the call of duty to help solve the issue

ML

Mike Leonard

03/19/24

5 out of 5

The team are very helpful and…

The team are very helpful and knowledgeable

JR

J R

03/19/24

5 out of 5

Same query I had ten minutes earlier

Same query I had ten minutes earlier. Professionally and courteously resolved for me. Thanks John.

KT

Kola Thomas

03/19/24

5 out of 5

Awesome consultants

Your consultants took me through the nitty-gritty of submitting CT600...both Gareth and Nigel...

C

customer

03/19/24

5 out of 5

Rob was amazing

Rob was amazing. Very patient and helpful. Thank you again Rob.

L

Lanre

03/19/24

5 out of 5

Swag/Workzone set up

The app is truly very intuitive and the customer success experts are very helpfull.

G

Gk

03/18/24

5 out of 5

Quick and efficient

Quick answer and knowledgable. VAT problem solved.

VC

Victor Chinasa Ebbi

03/18/24

5 out of 5

The onboarding call was helpful and…

The onboarding call was helpful and insightful. I learnt how to link my bank account and categories my transactions.

K

Kirsty

03/18/24

5 out of 5

VAT cash accounting query

Very patience advisor, worked logically through all the steps, to come to the conclusion it was a historic problem when transferring over from previous accounting software to Quickbooks. Quickbooks was running all ok to what it should have been doing with cash accounting for VAT.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].