9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 31-40 out of 8345
LC
Louise Cummins
05/24/24
Efficient account recovery
The system was not sending a confirmation text to my mobile, so couldn't log in to my account. Neil dealt very efficiently with my request over the phone and I was able to reset the information and get back up and running with minimum hassle. Thank you!
LS
Leon Savage
05/24/24
Great Customer Care and good technical…
Great Customer Care and good technical knowledge
BJ
Ben Jeakins
05/24/24
Very helpful and knowledgeable resolve…
Very helpful and knowledgeable resolve the issue
BJ
Ben Jeakins
05/24/24
Very helpful and knowledgeable resolve…
Very helpful and knowledgeable resolve the issue
LS
Leon Savage
05/24/24
Great Customer Care and good technical…
Great Customer Care and good technical knowledge
RG
Ravinder Gulati
05/24/24
Problem resolved quickly
Date of experience: May 24, 2024
TW
tim white
05/24/24
Faultless service from Quick Books.
The lady from Quick Books who helped me was first class and knew her job backwards.
LC
Louise Cummins
05/24/24
Efficient account recovery
The system was not sending a confirmation text to my mobile, so couldn't log in to my account. Neil dealt very efficiently with my request over the phone and I was able to reset the information and get back up and running with minimum hassle. Thank you!
TW
tim white
05/24/24
Faultless service from Quick Books.
The lady from Quick Books who helped me was first class and knew her job backwards.
RG
Ravinder Gulati
05/24/24
Problem resolved quickly
Date of experience: May 24, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
