9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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J
James
05/29/24
Quick callback and knowledgeable and…
Quick callback and knowledgeable and helpful support, thank you.
GF
Gerald Francis
05/29/24
Quick response to my request for a call…
Quick response to my request for a call back to resolve a VAT issue (change from the VAT periods that had been previously set up on the system). Also, very helpful and pleasant response from Neil who helped me resolve the issue plus providing me with a link to get back to him if I ran into any further difficulties
HJ
Harry Jonas
05/28/24
Excellent service !
Afra was very helpful , patient and massively efficient .I am very grateful for all the help she gave . Thank you , much appreciated 👍
A
Abi
05/28/24
It was very easy to arrange a call back…
It was very easy to arrange a call back with one of the Quickbooks team who listened and solved my query incredibly quickly! Could not have asked for better service! Thank you
DM
Daniyal Mumtaz Ahmed
05/28/24
Darryl was extremely helpful and…
Darryl was extremely helpful and friendly
MB
MGM Boats Ltd
05/28/24
I had a problem with my banking app not…
I had a problem with my banking app not connecting despite trying all suggestions online. I spoke to Quickbooks customer care and I was swiftly talked through solving my problem. The gentleman I spoke to was happy to help and polite throughout.
S
Stephen
05/28/24
Just really awesome
Just really awesome company. So simply to use and if you encounter a problem there live chat is super quick and always fixes the issue quickly
SV
Sai Vanka
05/28/24
Friendly customer service
Friendly customer service
ON
Olivie Ney
05/28/24
Dawn has been super helpful and has…
Dawn has been super helpful and has promptly resolved the issue. Many thanks
ES
Ewen Smith
05/28/24
Very Helpfull
Date of experience: May 28, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
