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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 21-30 out of 8356

C

customer

05/30/24

5 out of 5

Dawn was very helpful and readily…

Dawn was very helpful and readily solved my problem in a competent, professional manner.

J

Jo

05/30/24

5 out of 5

Helpful and knew his stuff

Helpful and knew his stuff. Resolved the issue

MP

Mr Paul Harrup

05/30/24

5 out of 5

Well worth the time

Chijoke was very patient and helpful. The call lasted slightly longer than he had expected, due to some HMRC oddities, but he happily stayed the extra time and helped me resolve the issue. He has also send some additional information i requested in a very timely manner. All in all very happy.

BC

Bob Challinor

05/30/24

5 out of 5

Rachael was extremely helpful and…

Rachael was extremely helpful and followed through my case/problem to a successful conclusion. Very considerate throughout. Much appreciated

M

Mohammed

05/30/24

5 out of 5

Call back response and resolving the…

Call back response and resolving the payroll query John was great, within mins of requesting a call back, i was already on the phone with John. with in 20mins the query was reslolved, very happy with the service

JM

Jackie Melling

05/30/24

5 out of 5

Excellent customer service

Date of experience: May 30, 2024

B

Benny

05/30/24

5 out of 5

Suresh was soo knowledgeable

Suresh was soo knowledgeable Amazing service

JC

Jason Clark

05/30/24

5 out of 5

Great chat and help

Great chat and help

CC

Colin Collenette

05/29/24

5 out of 5

Auto add rules not working

Your staff member was very courteous and knowledgeable and resolved my issue promptly .

J

James

05/29/24

5 out of 5

Quick callback and knowledgeable and…

Quick callback and knowledgeable and helpful support, thank you.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].