9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3831-3840 out of 8356
I
Ivan
10/02/22
Excellent service
Date of experience: October 03, 2022
JK
John Kelly
10/02/22
Sally was very helpful and informative
Sally was very helpful and informative. She listened to my query and then explored it with me.
JB
Jason Bennett
10/02/22
QB Online
Advisor was very helpful in resolving my issue
BG
Bardi Golriz
10/02/22
Onboarding super helpful!
I was skeptical about the value of the onboarding call, but we actually went overtime at the end! Dezza Marie was super helpful and has given me so much more confidence about my imminent VAT submission as well as validation on QuickBooks. Highly recommended.
BW
Brian Walder
10/02/22
Excellent
Excellent! I had need to query a potential spam message about a bogus login that had allegedly been made by a former employee who no longer had access. The support agent listened to what I had to say, then dealt thoroughly with several ways to check the security and it was soon blatantly evident that it was merely a fishing email that had been received by the former employee. Very very impressed with all aspects, as I regularly am. Top Marks once again QBO
TB
Tom Bacon
10/02/22
Very helpful
Very helpful, thanks
T
Tim
10/02/22
Very helpful and fast
Date of experience: October 03, 2022
TL
Tracey Le-Riche
10/02/22
Set up
Good clear instructions
AT
Alyson Taylor
10/02/22
Naomi was excellent
Naomi was excellent, walked me through what I needed to do - and got me back on track
M
Monty
10/02/22
Great for Small Businesses
Quick Books is extremely easy to use for my accounts. I run a small business and its excellent for my invoicing and keeping an eye on my accounts. The direct integration with my bank allows for easy bank rec and automation allows for a shortened processes when it comes to Tax Returns
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].