9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3821-3830 out of 8356
MF
Mike Firth
10/03/22
Banking
Arranged a call back - on time very clear assistance and training. thanks
T
TravelbugM
10/03/22
Very helpful support chat
Helpful, knowledgeable and polite. Makes a refreshing change from most online chats.
MG
Mr Geoffrey K Lean
10/03/22
Thanks to Andrew Robinson
Andrew Robinson was extremely helpful and patient in sorting me out over the practicalities of entering records for Making Tax Digital. I am most grateful.
CR
Clifton Richardson
10/03/22
I am so happy with my QuickBooks Online…
I am so happy with my QuickBooks Online Accounting software. I would strongly recommend this to every small to medium sized business. I am so pleased with their customer support service - it's the way that others should follow.
HE
Helen Evans
10/03/22
So good
So good, very professional for the guidance
PC
Piers Cartwright-Taylor
10/03/22
A really great experience
A really great experience - really helpful support service sorted out with no bother. Pleasure to deal with.
BS
basir sami
10/03/22
very helpful staff
Date of experience: October 04, 2022
B
Bozena
10/02/22
Helpful and knowledgeable
Sunil at QBO was helpful, knowledgeable and efficient. Problem resolved
SM
Stuart Milne
10/02/22
Issue resolved
I contacted Quickbooks and asked for a Live Chat session. I was put in contact with Lyn who was so helpful and dealt with my issue in a very clear and professional manner. Thank you Lyn.
WM
Wendy Mauchline
10/02/22
I used the online chat to resolve an…
I used the online chat to resolve an install issue, the assistant was very helpful and resolved the issue without any lengthy delays. I would recommend using this method
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].