9.8
SpotScore

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3841-3850 out of 8356
RP
Ravi Punjabi
09/29/22
Excellent support
Excellent support, very patient and helpful.
TC
Tim Cooper
09/29/22
Excellent!!!!
Date of experience: September 30, 2022
RB
Rosie Baker
09/29/22
Jeseica was very helpful in talking…
Jeseica was very helpful in talking through my problem, it was great to have some one on the end of the phone who was friendly & helpful :)
P
Paul
09/29/22
Dale helped me out on a technical query…
Dale helped me out on a technical query regarding registration. Was very polite and helpful.
A
Alex
09/29/22
Excellent support and help
Date of experience: September 30, 2022
G
Gail
09/29/22
Excellent Service From Nigel
I called Quckbooks today as I needed some help with payroll as I had a leaver. I got through fairly quickly to a wonderful gentleman called Nigel who was absolutely fantastic. Nothing was too much trouble. He went above and beyond for me and answered all my queries. His telephone manner was impeccable. A wonderful asset to your organization. Thank you Nigel.
MR
Mr R Thomas
09/29/22
QB assistant telephone help
QB assistant Jerly was fantastic in guiding through what is mind boggling to me , account set up and interaction.
ST
Simon Thompson
09/29/22
Jessica and my VAT
Jessica was extremely helpful and enabled me to make my VAT return without any undue fuss Very patient and a good step by step guide holding my hand all the way ! Many thanks to to Jessica in solving my problems
P
Pluto611
09/29/22
Great customer support
Great customer support. Knowledgeable team members
RN
Roxanne Norris
09/29/22
Desktop validation code
I was sent from SA to UK to USA to global and back to USA then SA then UK to get a validation code for my QB desk top. Everyone was just following their protocol and unable to help. By the time I got through to Apple, I was immensely frustrated. She thought out of the box and went out of her way to help me and did manage to get the validation code after all. I wish the other consultants had been more like her.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].