9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3791-3800 out of 8356
RN
Rachel Neal
10/06/22
I had a problem and i rang and they…
I had a problem and i rang and they helped me resolve it quickly
DC
David Clarke
10/06/22
called back straight away....
called back straight away..... was informative and really helpful ...amazing
A
AlexS
10/06/22
Cindy was fantastic
Cindy was fantastic - the clearest, most patient, nad most effective support I have had from QuickBooks to date (and she was on a typed chat channel! the other two occasions were voice support so they *should* have been better...). Dear Cindy's boss - please pass on my thanks (and give Cindy a bonus, gold star, etc)
NA
Nauman Arshad
10/06/22
Very helpful
Very helpful. The issue was resolved. Thank you
H
Helen
10/06/22
Very helpful
Very helpful, sorted my issue straight away. Lovely staff.
A
Annsy
10/05/22
Perfect!
Quick, nice and professional customer service! Thank you for the help Kayce x
YW
Yorkshire Willow LTD
10/05/22
called me straight back and sorted…
called me straight back and sorted problem and vat accrual questions I had
HD
Henry Dorricott
10/05/22
Struggling with my vat return
Struggling with my vat return, figures do not tie up with my manual calculations. Katie explained why.
BB
Barry Brahams
10/05/22
Dealt with very quickly and efficiently
Date of experience: October 06, 2022
CR
Claire Rodway
10/05/22
Really struggled to connect Quickbooks…
Really struggled to connect Quickbooks and HMRC to submit my VAT return despite following the online guidance and speaking to customer services assistants at both organisations. Thank goodness for Andrea at Quickbooks- she understood exactly what the problem was and sorted it out in minutes
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].