9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3781-3790 out of 8356
LA
Luke Atkinson
10/09/22
Very clear and knowledgeable
Very clear and knowledgeable. Was nice and relaxed which I appreciated as computers are not my world.
JS
Jyoti Shah
10/09/22
VAT return submission
I could not submit the VAT return as QB was not connected to the HMRC account.
DH
David Hodgson
10/09/22
Had to reinstall QB2014 on new…
Had to reinstall QB2014 on new computer. Error message received, QB didn't support my browser, used Help to obtain browsers supported, downloaded update (Firefox) and that still would not allow me to commuicate with QB. Called help number I have in my records, spoke to Rico who was very helpful and quickly resolved my situation. Now operational again.
L
Louise
10/07/22
Helped me find the issue
Date of experience: October 08, 2022
ML
Mike Lawrence
10/06/22
RE activated QB
RE activated QB. Very clear instructions.
SC
Sean Conoboy
10/06/22
Good clear efficient
Date of experience: October 07, 2022
RE
Rachel Elliott
10/06/22
Bug fixed in remote chat
Bug fixed in remote chat I encountered one of quickbooks many bugs, it has ongoing issues with reliability. The help I received to fix the issue was however good. As usual I spoke with a helpful member of staff who was able to solve my problem by clearing all my browser cookies and history. Of course, this is an inconvenience that it would be nice not to have to go through. I cannot fault the member of staff who helped me though.
DG
David Germain
10/06/22
A real weight lifted of my shoulder
Date of experience: October 07, 2022
T
Theresa
10/06/22
I had a problem with submitting my Cis …
I had a problem with submitting my Cis and Nigel dealt with the problem quickly and efficiently.
CK
Colin Kidby
10/06/22
GOOD SUPPORT
Date of experience: October 07, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].