9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3801-3810 out of 8356
KM
Kerry Martin
10/05/22
Had issue with my computer and had to…
Had issue with my computer and had to reinstall Quickbooks and restore company files. Customer support was excellent and talked me through the whole process - so relieved
MB
Mike Brennan
10/05/22
I received excellent service from the…
I received excellent service from the team. Thank you.
NC
Nicola Chapman
10/05/22
Much to my relief
Much to my relief, Nigel S used plain English, so as I could understand and managed to resolve my issue. Thank you!
ID
Inition Digital Ltd
10/05/22
Hannah at QB was a blessing
Hannah at QB was a blessing, she understood the issue in 1 explanation, Explained and delivered the correct solution, all fast.
DD
Damian Duggan
10/04/22
QuickBooks reconciliation of account with bank account
My QuickBook ledger and my bank account did not add up. With Rachelle on the 'phone, over three sessions lasting in total four hours, she methodically worked with me sorting out the problem and delivering at the end the result required. Quiet, supportive, understanding and non-judgmental: this was a first class experience with a first class product.
CY
Clare Young
10/04/22
Excellent customer contact agent
The customer contact agent, Jerly, was professional, thorough and clear in her explanations about how she would help me. She was also friendly and patient whilst keeping the focus on my problem, which was swiftly resolved. Five stars! We also exchanged a few words about the Philippines and how I would love to visit, making the call more personable and real.
C
customer
10/04/22
Helpline answered very promptly and…
Helpline answered very promptly and issue resolved
AL
Andrew Levens
10/04/22
Quick and polite service
Date of experience: October 05, 2022
EM
Eddie McLuskey
10/04/22
Enrico was extremely Helpful
Enrico was extremely Helpful. He was Highly Knowledgeable and very patient. He is the best assistant that I have yet encountered from any organisation. I cannot praise him enough.
MG
Mike Grallert
10/04/22
Bank Downloads
I am a new user to the system. The person handing over to me told me that the bank download was no longer working and that the VAT upload for MTD also was not working. I got an immediate response from a very helpful and informed support person. She guided me through all the actions to be taken. As it happened we could not resolve the issues immediately as further information was required from our side. I was told that as soon as we have this information I will be guided through the process ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].