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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 371-380 out of 8356

N

None

03/25/24

5 out of 5

Very helpful online chat service

Date of experience: March 26, 2024

K

Katie

03/24/24

5 out of 5

I would 100% recommend onboarding call

I would 100% recommend the onboarding call. Dezza in particular was really helpful and answered my questions/ gave me confidence in using quickbooks

G

Giovanna

03/24/24

5 out of 5

Friendly and knowledgeable team

Friendly and knowledgeable team. Robert took his time to explain the best route forward and options to suit our business needs.

DN

David Neil Morrison

03/24/24

5 out of 5

Great service and provided a solution…

Great service and provided a solution to my question.

AW

Alastair Wood - AW Accounting

03/24/24

5 out of 5

Very knowledgeable and fixed the VAT…

Very knowledgeable and fixed the VAT not connecting issue

MM

Matthew Mountain

03/24/24

5 out of 5

thanks for the help Rosalie- you were…

thanks for the help Rosalie- you were excellent

ID

Ian Davies

03/24/24

5 out of 5

Agent gave me a call back promptly and…

Agent gave me a call back promptly and solved my problem quickly. couldn't fault the service

JH

Joe Herlihy

03/24/24

5 out of 5

Payroll Query

Cassandra was polite, efficient and resolved my query very quickly.

MG

Matt Gould

03/21/24

5 out of 5

Very helpful and straightforward…

Very helpful and straightforward induction session

G

Gareth

03/21/24

5 out of 5

Excellent Service

Customer service are fast and reliable & provide concise advice to resolve any problems that you may encounter.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].