9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3601-3610 out of 8356
DB
david barnes
11/01/22
to the point
to the point, friendly. resolved the problem quickly that's your name after all
GH
GRM Heating
11/01/22
I got straight through to the help…
I got straight through to the help desk. The woman understood exactly what the problem was and helped me to sort it out in minutes. Excellent customer service. Very knowledgeable staff and a brilliant communication.
F
Fortune
11/01/22
There are good people there to help.
Today I spoke to a lovely lady Vilisa she was very helpful and understanding. I'm new to using quickbooks and I had a few issues using the software. She was very patient and knowledgeable. Before speaking to her I was at the point of giving up using the software altogether and just getting an accountant to do it for me. With her help and reassurance I now feel confident that I will be able to use this software and if I get stuck on something there is a good team to help
CW
Charlotte Whiteway
11/01/22
Very quick return phone call
Very quick return phone call once you have logged your query. This is such a good service strength of QB - no hanging on the phone listening to hold music for ages!
WM
wayne mellor
11/01/22
very helpful staff managed to clear the…
very helpful staff managed to clear the issue swiftly explained what went wrong and got my system back up asap
VS
Valerie Sheen
11/01/22
Great customer support from Quick books…
Great customer support from Quick books many thanks great service and patience shown to me as not very good understanding computers.
OO
Olajide Obayomi
11/01/22
Good job well done
Date of experience: November 02, 2022
M
Malcolm
11/01/22
Great support since 2000 to date
Great support since 2000 to date Highly recommend by Malcolm
D
David
11/01/22
Extremely helpful and informative
Date of experience: November 02, 2022
S
Sue
10/31/22
Knowledgeable advisor
Advisor happy to remote on so I could show and explain my issue. Advisor knew exactly how to solve my query and explained the process
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].