9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3591-3600 out of 8356
DC
Dragos Catalin Stratulat
11/02/22
I've just had my onboarding call with…
I've just had my onboarding call with Princess and it's been great. I highly recommend QB. The customer care and service is next level.
JC
James Collier
11/02/22
difficult problem resolved.
difficult problem resolved. over an hour on phone to sort, very happy with service.
MM
Mai Mak
11/02/22
Your support staff member called me…
Your support staff member called me back within minutes of my help email. He was very helpful and courteous in dealing with my question. He helped me get it sorted very quickly. Very impressed 10 out of !0!
NH
N Holmes
11/02/22
Excellent customer support
I had an issue connecting to HMRC to file my VAT return and was not looking forward to battling with the software. I put in a call to customer support which was answered quickly. Through sharing my screen I was very patiently and very clearly walked through all the steps I needed to complete in order to get my problem sorted. I started the call feeling a bit grumpy and by the end I was reassured and relaxed. Very impressed. Thank you
J
Jolanta
11/02/22
Attentive and helpful customer service
Customer service was able to sort the issue with my access to Quick Books. I was able to get through pretty quickly and the operator stayed with me whilst I was following the steps.
DB
D Brook
11/02/22
Complicated VAT query solved
I had a complicated VAT query and the lady I spoke to was very helpful, investigating my problem and explaining what had happened and why.
JC
Janet Christine Lewis
11/02/22
I'm not great with computers and the…
I'm not great with computers and the operative was very clear and patient and managed to sort out my issue.
RD
Rachel Downey
11/01/22
Had great support from Berlita today…
Had great support from Berlita today with some queries and set up. Her follow-up was great too!
G
Glen
11/01/22
Call back was within the time advised…
Call back was within the time advised and CG showed the cause of the problem quickly.
E
Elizabeth
11/01/22
QuickBooks onboarding
The customer agent I chatted to was called Dezza and she seemed very knowledgeable of the QuickBooks system and helpful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].