9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3611-3620 out of 8356
SW
Sarah Walker
10/31/22
Problem resolved
I had a problem with bank reconciliation, and started an online chat. I was helped using screen share to resolve the problem.
S
Saha
10/31/22
Great customer support experience…
Great customer support experience .Patiently listened what is the issue and made sure things are working properly.and given tips also for future assistance
UG
Ullyett Glazing
10/31/22
Sally was exceptional
called for some guidance and spoke with Sally for the first time who I must say was fantastic! Sally spent the time to go through all our queries and we left the call extremely satisfied and had resolved everything by the end of it Thank you & take care Jamie U
JR
Jono Richardson
10/31/22
Excellent support team
Excellent support team who take it upon themselves to sort out the issue rather than pass you off to someone else.
R
Richard
10/31/22
Jess was amazing
Jess was amazing, super efficient, solved our issue in 2 mins!
S
Sue
10/31/22
Knowledgeable advisor
Advisor happy to remote on so I could show and explain my issue. Advisor knew exactly how to solve my query and explained the process
LB
Lucy Bartlett
10/31/22
All sorted
All sorted! What can I say? Lyn was brilliant. Very understanding and patient. When I was unable to resolve the issue my end she managed to sort it all out her end which was just brilliant and such a relief. Thank you so much
FD
Francine Davis
10/31/22
Going digital with VAT
The problem I was having was causing me to be very stressed because the solutions I thought if we’re not easily implemented and after having a discussion with Jeseica she quickly reassured me and we resolved the problems I had quickly and professionally.
PW
Paul Winch-Furness
10/31/22
Benjamin was amazing and patient
Benjamin was amazing and patient - I'd never ever have worked it all out - he walked me through all the steps, and made sure everything was setup and modified.
SW
Sarah Walker
10/31/22
Problem resolved
I had a problem with bank reconciliation, and started an online chat. I was helped using screen share to resolve the problem.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].