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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3581-3590 out of 8356

AB

Alan Brett

11/03/22

5 out of 5

Excellent support !

Date of experience: November 04, 2022

JF

JB from Bracknell

11/03/22

5 out of 5

Great Help

Jess M was really helpful, without being condescending or patronising, was very clear and solved my issue in moments

BB

Bernie Boldry

11/03/22

5 out of 5

being anxious to file my first VAT…welcome relief

being anxious to file my first VAT return on q/books and experiencing difficulties with 2 days to filing date, the assistance I received was confidently given and cleared the problems. well done Nigel.

TP

Teresa Page

11/03/22

5 out of 5

CIS and payroll

The support gentleman that I spoke when over and above to help me and I couldn't appreciate his help more absolutely brilliant

MF

Merryl Fattori

11/03/22

5 out of 5

Customer service consultant was very…

Customer service consultant was very helpful and patient - issue was resolved promptly. Quickbooks registration was required after a computer upgrade and even though the previous registration was in 2014 and the last licence renewal was in 2018 - the consultant retrieved the necessary information and the registration was completed

DD

Denise Dowling

11/02/22

5 out of 5

Sally Baker - a pleasure to deal with

Sally was so nice and clearly knew her job well. i was onto another person yesterday for 2 hrs and the issue was not resolved but with Sally - it was a pleasure dealing with her. she clearly know how to evaluate the issue and sort it. brilliant

A

AMcK

11/02/22

5 out of 5

polite helpful nothing too much…

polite helpful nothing too much trouble. double checked if there was any other issues I might have before finishing the call

KC

Keith clark

11/02/22

5 out of 5

Jesieca ⭐⭐⭐⭐⭐

Jesieca was very pleasant ,very knowledgeable and managed to sort my problem out very quickly. A pleasure to deal with and a credit to your company Thankyou

JT

Jeffrey Thompson

11/02/22

5 out of 5

My advisor was friendly professional…

My advisor was friendly professional and efficient.

KC

Kelvin Cooper

11/02/22

5 out of 5

Ana was very patience with me and made…

Ana was very patience with me and made it very clear and step by step took me through to resolve the problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].