9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3321-3330 out of 8356
T
Tim
12/14/22
Kayce sorted my problem 😃
Kayce was my second quick books expert today and I'm glad I got him he was so good at his job and persistent with my problem and sorted it out
C
customer
12/14/22
Lyn was an amazing assistant
Lyn was an amazing assistant. She assured me from the start that the problem would be resolved, and it was! She was kind, helpful, patient and knowledgeable. Furthermore, she totally excelled my expectations. It is incredible how a superb service by an assistant can make a customer see the whole company in completely different eyes. Please keep this chat service alive. Thank you.
ME
Mark Evens
12/13/22
Great Help and Support from a Real…
Great Help and Support from a Real Person - I requested a call back which came back quickly. There person who provided help had the skills and knowledge to assist.
JM
Jason Marshall
12/13/22
Lyn was very helpful and guided me…
Lyn was very helpful and guided me through the steps I needed to resolve my issue with uploading older transactions from my bank
GS
Graham Steele
12/13/22
Excellent
Excellent - was able to direct me to the correct person . Very pleasant
AF
A Fuller
12/13/22
Excellent advice to navigate the platform, I feel much more confident as a result of the onboard session.
The advisor was very helpful and patient, explaining the icons and functions in great detail. I have much better knowledge and confidence to navigate the platform and think it will be a great asset to my business.
PP
Paul Pringle
12/13/22
Very quick response time and knowledge
Very quick response time from initial service request and I received a prompt phone call back from Paul. He proceeded to sort the 2 issues I had with a VAT return and duplicate invoicing. Great service and polite matter.
R
RA
12/13/22
Great customer support
Great customer support. Was able to get a 121 telephone tutorial within hours of signing up. Made it super easy for me to get started on the platform.
J
Jenni
12/13/22
Great customer service
Great customer service, friendly, helpful and was able to resolve my query to enable me to make an informed decision
J
Joanne
12/12/22
Excellent clear concise and informative…
Excellent clear concise and informative most helpful wouldn’t hesitate at using again, Joanne
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].