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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3321-3330 out of 8356

C

customer

12/14/22

5 out of 5

Lyn was an amazing assistant

Lyn was an amazing assistant. She assured me from the start that the problem would be resolved, and it was! She was kind, helpful, patient and knowledgeable. Furthermore, she totally excelled my expectations. It is incredible how a superb service by an assistant can make a customer see the whole company in completely different eyes. Please keep this chat service alive. Thank you.

TP

Tracey Pickard

12/14/22

5 out of 5

Really helpful

Date of experience: December 15, 2022

PP

Paul Pringle

12/13/22

5 out of 5

Very quick response time and knowledge

Very quick response time from initial service request and I received a prompt phone call back from Paul. He proceeded to sort the 2 issues I had with a VAT return and duplicate invoicing. Great service and polite matter.

J

Jenni

12/13/22

5 out of 5

Great customer service

Great customer service, friendly, helpful and was able to resolve my query to enable me to make an informed decision

R

RA

12/13/22

5 out of 5

Great customer support

Great customer support. Was able to get a 121 telephone tutorial within hours of signing up. Made it super easy for me to get started on the platform.

AF

A Fuller

12/13/22

5 out of 5

Excellent advice to navigate the platform, I feel much more confident as a result of the onboard session.

The advisor was very helpful and patient, explaining the icons and functions in great detail. I have much better knowledge and confidence to navigate the platform and think it will be a great asset to my business.

GS

Graham Steele

12/13/22

5 out of 5

Excellent

Excellent - was able to direct me to the correct person . Very pleasant

JM

Jason Marshall

12/13/22

5 out of 5

Lyn was very helpful and guided me…

Lyn was very helpful and guided me through the steps I needed to resolve my issue with uploading older transactions from my bank

ME

Mark Evens

12/13/22

5 out of 5

Great Help and Support from a Real…

Great Help and Support from a Real Person - I requested a call back which came back quickly. There person who provided help had the skills and knowledge to assist.

C

Customer

12/12/22

5 out of 5

Patient,polite

Patient,polite, very good

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].