9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3331-3340 out of 8356
M
matt
12/12/22
friendly and helpful assistance from…
friendly and helpful assistance from Jerly
HW
Humera Wyne
12/12/22
Quickbooks Online Onboarding session
Phoebekarn gave a good overview of the dashboard, customising invoices, matching transactions, downloading financial reports and amending bank transactions. The session was a great introduction to get started.
C
Christine
12/12/22
Patience is a virtue
Angela was so patient as this was the first time working with the remote access and I was a little slow in getting the idea.
SD
Sue Devonshire
12/12/22
Finally someone human helped
At first I was passed around several times because apparently they were experienced in self employed account. Then a rude person called Danica cut me off twice. Then a lovely lovely lady called Lyn came on. She was lovely very patient and got me through the whole process And completely solved my issue. She is an absolute credit to your customer service. Thank you Lyn.
G
Guy
12/12/22
Operator was polite
Operator was polite, knowledgeable and very helpful
E
Eliot
12/12/22
The advisor I spoke to was brilliant
The advisor I spoke to was brilliant. Helped me with all my queries and also gave me advice about additional things I hadn't realised or considered. Excellent service.
C
Customer
12/12/22
Patient,polite
Patient,polite, very good
SP
Simon Purcell
12/12/22
Excellent Fast Response
Excellent Fast Response. Genuine people to talk to who understand systems.
R
Rachel
12/12/22
Advisor was friendly
Advisor was friendly, polite and knowledgeable
KG
Karan Green
12/11/22
Quickbooks Payroll
Sally was extremely patient with me and explained things clearly and concisely
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].