9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 301-310 out of 8356
B
beth
04/04/24
polite and helpful
polite and helpful, got my queries resolved in minutes and talked me through it so i understood.
CG
Claire Gabites
04/04/24
Call handler
The person on the other end of the phone was very calm and helped me resolve the issue
L
Luke
04/03/24
Quick books was sweet to use once I got…
Quick books was sweet to use once I got set up and had a really beneficial ,free, one on one phone chat session with a tech lady who got me up and running and gotta say I'm impressed with the service. Thanks
A
Ama
04/03/24
Super helpful
Super helpful. Tracey was so patient and super helpful
LR
Lisa Rutherford
04/03/24
The helpline is actually a helpline
The helpline is actually a helpline, the agents can not do enough to make sure you understand what to do and do not hang up until your issue is resolved. In addition, they follow up with an email confirming instructions you have discussed. Absolute professionals!
CT
Christopher Turnbull
04/03/24
Great support around
The call centre support are great and always help me resolve my issues and understand of how accounts and QuickBooks work what a great tool and service.I have been lucky to get what I call the A team made up of Susan, Rob and Joanne where anything I have needed they have help to firstly help me understand as a none accounts background person how to fix the problems and the why is happened and guided me on the best practices to use within QuickBooks to get the best possible result from your ...
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M
Matt
04/03/24
Perfect service
Jess M helped with an issue and she solved the issue very quickly and efficiently and was very patient as well. This was the best chat support is have ever used!
K
kevin
04/03/24
Jerly was very helpful
Jerly was very helpful, explaining clearly and ensuring that I understood. She was happy to answer questions and used her excellent knowledge of the accounting software to provide me with the advice I needed to accurately record my business transactions
MC
Mr C Cookson
04/03/24
Quickbooks offer a very prompt and…
Quickbooks offer a very prompt and supportive backup to using the software The agent Azim that helped me was very knowledgeable and listened carefully to my questions and gave simple and concise advice
MA
Margarita Angeliki Delenta
04/03/24
I learnt a lot today!
Adam spend as much time as I needed and was extremely patient helpful and friendly. I feel I've learnt a lot today!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].