9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 291-300 out of 8356
K
Katy
04/07/24
Enrico was very helpful
Enrico was very helpful, he fixed my issue and then provided instructions on how the client could correct it on their end.
HM
Hugh Martin
04/07/24
Excellent customer support
Excellent customer support Staff are based in the UK and are extremely pleasant to deal with. Very knowledgable and friendly.
NP
Nitin Patel
04/04/24
5 Star Customer Support
I was speaking to one of the support team Darryl. Who was everything I would expect from a Support team member. Polite, patience and wanting to see the issue resolved. It took a while but he got it resolved with the help of another colleague.
AH
Adrian Huston
04/04/24
Very patient helpful person helping me
Very patient helpful person helping me. Had to go off and check things and worked through the problem methodically. In the end he had to send me a step by step email to perform the task causing problems, which worked. Support call lasted over one hour. O
AG
Agnes Gough
04/04/24
Very patient and thorough
Very patient and thorough and continued to investigage until we resolved the issue. Lady was marvellous and so helpful.
DE
Dr Eriksson
04/04/24
I got my problem sorted with a very…
I got my problem sorted with a very helpful, personal and still professional attitude .
O
Omar
04/04/24
Really good!
Really good! The team was lovely and I struggled with a very simple thing, however, I was not made feel silly, instead they gave me the support I needed and learnt how to do it myself in future. The whole process was fast and I only waited a few minutes to connect to an support agent.
D
Deborah
04/04/24
Excellent help
Cassandra was very helpful, friendly and talked me through exactly what I needed to do
H
Helen
04/04/24
Recommend QuickBooks
I'm finding QuickBooks straightforward to use so far, however as I'm new to QuickBooks, I decided to utilise the onboarding call. Dezza was super helpful, wouldn't hesitate to recommend!
JM
Jack MacDonald
04/04/24
Solved a tricky problem over the phone
Date of experience: April 05, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].