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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3011-3020 out of 8356

ST

Sandie Thomason

01/23/23

5 out of 5

I called to sort out a glitch on the…

I called to sort out a glitch on the VAT 100 report and the Tech Support were patient and helpful and I was on the phone for barely 20 mins - result!

HA

HIra Ahsen

01/23/23

5 out of 5

Great Time Better then Xero

Great Time better then Xero

JM

John Moore

01/23/23

5 out of 5

Andrea was very helpful and resolved my…

Andrea was very helpful and resolved my question Very good service

CD

Catherine Davies

01/23/23

5 out of 5

Answered all my queries.

Date of experience: January 24, 2023

GV

Gerhard Viviers

01/23/23

5 out of 5

Very Friendly person

Very Friendly person - Phil. he had knowledge of the product and resolved my request

SB

Sarah B

01/23/23

5 out of 5

Very helpful staff

What made my experience was the helpful member of staff, he went above and beyond to help me with my enquiry and even give me a much better insight to quickbooks. Thank you

JR

Jess R

01/23/23

5 out of 5

Fantastic customer service and technical support

Fantastic customer service, knowledgeable team member went out of her way to provide advice specific to my business query. I felt extremely reassured and empowered after my onboarding session, and I feel confident on where to turn if I have questions in the future or need further support.

KM

Katy Mawhood

01/23/23

5 out of 5

Friendly helpful

Friendly helpful, and quickly resolved issue

BA

Bill Attlee

01/23/23

5 out of 5

Very helpful advice for the second time…

Very helpful advice for the second time today

BW

Benjamin Walker

01/23/23

5 out of 5

Very helpful and professional

Very helpful and professional. Answered all my questions

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].