9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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HL
Hazel Lunnon
01/24/23
Had a problem with Making Tax Digital…
Had a problem with Making Tax Digital on Quickbooks and phoned for some help. They were fantastic. Knew exactly what the problem was and showed me how to resolve it. Cannot recommend them enough. Really Really helpful.
TB
Tara Burton
01/24/23
Robert was very helpful and explained…
Robert was very helpful and explained my query in full.
V
Vasilis
01/24/23
The support person helped me to sort a payroll problem
The support person helped me to sort out the problem.
M
MR
01/24/23
Onboarding session
The onboarding session with Aljandro was super useful. I managed to set up my accounts, but was at a loss when it came to categorise transactions. Aljandra was very patient, and walked me through every step. I feel much more confident navigating the platform now.
AB
Alison Bucknell
01/24/23
Very helpful
Date of experience: January 25, 2023
A
Angela
01/24/23
Rob has very good knowledge of vat and…
Rob has very good knowledge of vat and QB
LH
Laxmi Halai
01/24/23
Friendly and polite customer support…
Friendly and polite customer support who provided with information needed to install the software on a new device,
K
K.C
01/24/23
Excellent service and very helpful
Excellent service and very helpful. Solved my problem and I learnt so mething new too. Friendly customet service, would recommend to a colleague and have already.
MH
Michael Horwood-Smith
01/23/23
Johnathan
Johnathan, was courteous, listened, explained and walked me through the pricess to my total satisfaction. Much appreciated.
F
Fab
01/23/23
Excellent customer support
Date of experience: January 24, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].