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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 281-290 out of 8356

JD

James Duggan

04/08/24

5 out of 5

Ismael is a credit to your company

Ismael is a credit to your company: quietly competent and gave me the time to understand what to do. No rush. Thanks

NS

Neale Sermons

04/08/24

5 out of 5

Excellent service once again from…

Excellent service once again from Quickbooks, Joseph dealt with my issue expertly and swiftly to resolve an issue I had with banking.

N

Natalie

04/08/24

5 out of 5

Payroll end of year

As a novice when it comes up payroll, Dawn was very helpful and patient. I managed to get everything done with her expertise and guidance. Very happy.

JS

Jenny Smith

04/07/24

5 out of 5

Very helpful

Very helpful, easy to follow instructions.

CC

customerLesley Charlton

04/07/24

5 out of 5

Answered all my questions really good…

Answered all my questions really good service

E&

Emily & Shayne

04/07/24

5 out of 5

Joanne was GREAT

Joanne was GREAT! So informative and helpful. Really knows QB like the back of her hand! The payroll GURU!

LA

Lauren Archer

04/07/24

5 out of 5

Great customer care

Great customer care

J

Janice

04/07/24

5 out of 5

Nigel was very helpful

Date of experience: April 08, 2024

C

customer

04/07/24

5 out of 5

Dezza was very knowledgeable

Dezza was very knowledgeable, patient and helpful during our 45 minute On-boarding session.

L

Laura

04/07/24

5 out of 5

Great service

Cassandra was very friendly and helpful, it was easy to get a callback and get the issue sorted! Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].