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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2981-2990 out of 8356

RP

Rhonda Phillip

01/26/23

5 out of 5

Expert advice

Benn understood my issue and expertley guided me to a solution. He was profesional and concise.

RE

Roger Ellis

01/26/23

5 out of 5

Patient and helpful lady

Date of experience: January 27, 2023

IM

Ian Muirhead

01/26/23

5 out of 5

Agent understood my problem and walked…

Agent understood my problem and walked me through solution very effectively. My problem was solved in 10 minutes.

CB

Candida Bowman

01/26/23

5 out of 5

I find the QuickBooks software…

I find the QuickBooks software confusing and clumsy and after several hours trying to record expenses on the VAT return, requested a phone call.This happened within five minutes and Vee talked me through the process. She was brilliant - efficient, gracious, patient and I am extremely grateful for her time and help.

MJ

Miranda Jordan

01/26/23

5 out of 5

Great help very patient and stayed with…

Great help very patient and stayed with me until it was done. Really happy with service.

I

ian

01/26/23

5 out of 5

The young man was very professional at…

The young man was very professional at his job thank you

T

Thomas

01/25/23

5 out of 5

Wow!

Wow! Best customer service I've received in many years - not what you expect at all after so many bad experiences with other companies.

M

Manhar

01/25/23

5 out of 5

Quickbooks Desktop 2014, 2015, 2018 Activation

I have used Quickbooks Desktop 2014, 2015 and 2018 as a Company before 2017 and personally since end 2017. I had some issue with activating the product as system crashes in Africa are frequent due to power outages etc. Calling Quickbooks each time is cumbersome. This was my second time to use this activation process and each time it was a question of several attempts. This was my second attempt to activate. On this occassion I have been given the code that can be used again and I am ...

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GR

Grzegorz Rychlik

01/25/23

5 out of 5

Jessica provided excellent support to…

Jessica provided excellent support to resolve my issue by re-authorizing my MTD VAT. She was quick, precise and kind. Very well done!

LB

Lisa Bowes

01/25/23

5 out of 5

Sally helped me quickly and efficiently…

Sally helped me quickly and efficiently to solve my issue and answer my questions

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].