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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2971-2980 out of 8356

WB

Waleed Bin Talha

01/29/23

5 out of 5

Online support QBO

Had a very good experience with online support of QBO.

TS

Truc Services Limited

01/29/23

5 out of 5

First VAT Return

Adrianna was extremely helpful in guiding me through the process of disconnecting and then reconnecting with HMRC to enable us to make our first VAT return using Quickbooks

MS

Mick, Solihull

01/29/23

5 out of 5

In a time of desperate need your…

In a time of desperate need your colleague came through with the answers. Very helpful!

RN

Ryan North

01/29/23

5 out of 5

great knowledge and communication

Date of experience: January 30, 2023

R

Rachael

01/29/23

5 out of 5

Clear instructions and explanations…

Clear instructions and explanations given by a very helpful call handler

KL

Karen Lutton

01/29/23

5 out of 5

Very helpful

Date of experience: January 30, 2023

PM

Paul Murray

01/29/23

5 out of 5

Accountant access

The online tech support is very good and always seems to be readily available I always feel that any issue I have will be resolved

DT

Deon Terblanche

01/28/23

5 out of 5

Phil delivered an exceptional service

Phil was helpful, patient and kind. He went out of his way to ensure that all my problems were solved.

KC

Kelly Chatwin

01/27/23

5 out of 5

Ronald helped me to connect my banks…

Ronald helped me to connect my banks and was very helpful

C

claire

01/27/23

5 out of 5

The agent was very quick and helpful

The agent was very quick and helpful. She was knowledgeable and patient

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].