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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2921-2930 out of 8356

D

Derek

02/01/23

5 out of 5

Knew exactly what he was doing ..Thank…

Knew exactly what he was doing ..Thank you

MJ

Michelle Joyes

02/01/23

5 out of 5

Enrico

Enrico - Excellent, great advice, patient and listened to the query well.

M

Michael

02/01/23

5 out of 5

helpful and friendly

Quick response, John was helpful and friendly. Felt like I could trust him to sort out the problem!

AU

Anonymous User

02/01/23

5 out of 5

"Great Accounting Program!"

What do you like best about QuickBooks Desktop Pro? I like the extreme flexibility in creating custom forms like invoices, etc. Easy to accommodate customers requests. What do you dislike about QuickBooks Desktop Pro? Not much to dislike... except I am responsible for my own backups What problems is QuickBooks Desktop Pro solving and how is that benefiting you? Mostly solves customization problems. (Note we are a service company)

RK

Ralph Kareek

02/01/23

5 out of 5

Great service

The biggest single thing in my opinion is that you get to speak to an actual person very quickly, no smart bots or massive waits on the line. Each time I have called, the person dealing with my query was professional, knowledgeable and patient. Excellent service.

LD

Leona Dooher

02/01/23

5 out of 5

Brilliant staff

David was absolutely brilliant helping me and my issue is all sorted

C

Charlie

02/01/23

5 out of 5

Thank you for the Onboarding session

Aljandro was very knowledgeble about QB Online and was able to answer all of my queries in a very clear and concise way. This included such topics as setting up new project types as well as showing how to set up new budgeting cost centres within the Budgeting section of QB Online.

K

Kata

02/01/23

5 out of 5

efficient and helpful

The lady was very helpful and answered all my questions.

GE

Graham Eades

02/01/23

5 out of 5

The session answered all my questions…

The session answered all my questions very clearly. I was signposted to other sources of help.

J

Jacques

01/31/23

5 out of 5

Had to reactivate my Quickbooks Desktop…

Had to reactivate my Quickbooks Desktop version. Phoned from South Africa and thought it going to cost me alot even just for the call, Stroom person that helped me was so fast to check everything setup everyhing that cost me less than a dollar even to phone them and support staff was very well trained to handle my Account issue and activation issues.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].