9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2931-2940 out of 8356
MM
Michael Moore
01/31/23
Exemplary service from two team members
Both members of the team were really helpful and friendly. At no point did they become frustrated with my inexperience of Quickbooks. They patiently listened to my needs and resolved my queries.
RL
Ronnie Laing
01/31/23
Very helpful and patient operator
Very helpful and patient operator, she stuck with me through a very complex situation with HRMC, concluding in the problem being fixed
VA
Victoria Ashby
01/31/23
Fabulous customer service
Vee was fabulous - really helpful and I managed to get hold of he twice when I called.
J
Jacques
01/31/23
Had to reactivate my Quickbooks Desktop…
Had to reactivate my Quickbooks Desktop version. Phoned from South Africa and thought it going to cost me alot even just for the call, Stroom person that helped me was so fast to check everything setup everyhing that cost me less than a dollar even to phone them and support staff was very well trained to handle my Account issue and activation issues.
AS
Andrew Sparks
01/31/23
QuickBooks resolved my query within…
QuickBooks resolved my query within five minutes of placing the issue on the system, very impressed.
K
Kellie
01/30/23
Great, friendly staff
Vee was extremely helpful today. She explained everything I needed to know. Great service
DP
Donald Piers
01/30/23
quickbooks desktop
We have used quickbooks for a very long time and found it very easy to use. It just a pity that we had to close down the company. Problems were resolved very quicky and very helpful people on the the other end.
JB
Joe Berridge
01/30/23
Good Service
Date of experience: January 31, 2023
SL
Sabine Levorato
01/30/23
Jess was really helpful and fixed my…
Jess was really helpful and fixed my issue really quick.
NC
N Chester
01/30/23
Fantastic online chat facility with direct access to an expert.
I utilised the online chat function to source some help with a payroll issue today and I cannot commend the service I received more highly. The expert who helped me was friendly, polite, efficient and helped me resolve my issue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].