9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2911-2920 out of 8356
DM
Desiree McDougall
02/02/23
Quickbooks Great Service
Quickbooks have a brilliant professional staff answering question I encounter when doing Quickbooks. They can log on to my computer and see the problem. This is incredibly useful if you are not used to the language of a financial software and the staff will guide you whilst learning.
JH
Jan Henderson
02/02/23
Helpful
Very helpful and polite
SG
Steve Glasse
02/02/23
Kent was very helpful given my total…
Kent was very helpful given my total lack of experience on QB. Knowledgeable and patient, listened well.
GG
Graham Goss
02/02/23
your staff member showed great patience…
your staff member showed great patience in solving my problem with the most stupid piece of HMRC regulation.
BO
Beverley Ouimette
02/01/23
The Customer support agent Jesieca was…very helpful and also very friendly
The Customer support agent Jesieca was very helpful and my question was taken care of very quickly.
MM
Melissa Meakin
02/01/23
I have used QB for years and this is…
I have used QB for years and this is the first time I have had to call. Jess was patient, thorough and a true diamond with helping with my query. Thank you.
DA
Douglas Allenby
02/01/23
Unable to submit my VAT return to HMRC
A Quickbooks - HMRC issue was sorted in a friendly and efficient manner by the Quickbooks help lady.
JO
Jacquie O'Dea
02/01/23
Helpful and reassuring advisor regarding VAT payments
Prompt call back (almost immediate) and helpful and reassuring advisor. He knew exactly how to fix my VAT Payment problem in a way that was easy for me to understand. He also had time to help me with another issue.
SA
Sam Ahmed
02/01/23
Extremely helpful
I had to make contact to resolve some issues that I was having with the software. I received a callback almost immediately and Benn spent the time and ensured that we found a cause for the problem and a solution to fix it. Benn was calm, well informed, and an expert communicator. Completely set my mind at ease.
T
thomas
02/01/23
Courtney on the helpdesk was amazing.
Courtney on the helpdesk was amazing. Polite and knowledgeable - Excellent experience
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].