9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2671-2680 out of 8356
L
Lynn
02/27/23
Extremely Helpful
Lisa understood my situation and managed to resolve it for me very quickly. Lisa was extremely helpful.
CW
Chris Westgate
02/27/23
Very helpful
Date of experience: February 28, 2023
MM
Mrs. Maria N
02/27/23
Enrico knows his payroll onions!
My phone was patchy and mid-handling it cut off, and Enrico called me straight back so I wouldn't have to start again with another customer support person, and was very helpful throughout the issue, as well as resolved it very quickly
P
Paula
02/27/23
HELPFUL
HELPFUL , PLEASANT AND CLEAR
PC
Peter Charalambos
02/27/23
Extremely helpful and patient with an…
Extremely helpful and patient with an old doddery man. Thank you for your help.
J
Julie
02/27/23
Friendly, helpful advice
Encountered a problem with my Vat return … after requesting help, I received a call within a couple of minutes. Dawn identified the problem explained how to correct it in a friendly, easy to understand manner.
A
Anon
02/26/23
Great help
Great help. Did everything I wanted. Nothing too much trouble.
DC
Dermot Christopher O'Connor
02/26/23
Very professional and welcoming staff and a joy to deal with
Very professional and welcoming staff, that put you at ease straight away and understand your query, solving it efficiently and effortlessly. Very impressed with the customer service from all of their staff each time I've contacted them. A joy to deal with, compared to so many other companies these days, who can leave a lot to be desired in customer service. Well done in providing such a high level of service for a great product.
J
Janine
02/26/23
Super helpful webchat
Super helpful webchat - thanks Jess
A
AA
02/26/23
Quick and helpful response
Rico was very helpful, resolved issue quickly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].