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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2671-2680 out of 8356

MM

Mrs. Maria N

02/27/23

5 out of 5

Enrico knows his payroll onions!

My phone was patchy and mid-handling it cut off, and Enrico called me straight back so I wouldn't have to start again with another customer support person, and was very helpful throughout the issue, as well as resolved it very quickly

UH

Ursula Haslam

02/27/23

5 out of 5

Ariel was very knowledgeable and guided…

Ariel was very knowledgeable and guided me through migrating my files from Quickbooks Desktop to Quickbooks Online

CW

Chris Westgate

02/27/23

5 out of 5

Very helpful

Date of experience: February 28, 2023

DB

David Bonnick

02/27/23

5 out of 5

Support member was very patient and…

Support member was very patient and took time to ensure that the issue was resolved. After fixing the problem I was also asked if there were any other issues with the software where they may be able to offer some assistance.

AP

ADRIAN POWELL(POWELLBUILD)

02/27/23

5 out of 5

Problem solved quickly and efficiently!

Jack gave wonderful advice and helped me sort out my problem swiftly and professionally. I am always so impressed with the help given by Quickbook employees. Thanks so much.

L

Lynn

02/27/23

5 out of 5

Extremely Helpful

Lisa understood my situation and managed to resolve it for me very quickly. Lisa was extremely helpful.

JT

Jessica Thomas

02/26/23

5 out of 5

Very helpful

Date of experience: February 27, 2023

RS

Richard Stone

02/26/23

5 out of 5

Helpful and knowledgeable

Date of experience: February 27, 2023

C

Carrie

02/26/23

5 out of 5

So helpful and so understanding

So helpful and so understanding! Didn’t give up and got my problem solved. Absolutely lovely lady. Thank you so much for all you help today.

OM

Ollie McCullough

02/26/23

5 out of 5

Resolution

Easily resolved and by a nice, and helpful staff member.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].