9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2681-2690 out of 8356
J
Janine
02/26/23
Super helpful webchat
Super helpful webchat - thanks Jess
DC
Dermot Christopher O'Connor
02/26/23
Very professional and welcoming staff and a joy to deal with
Very professional and welcoming staff, that put you at ease straight away and understand your query, solving it efficiently and effortlessly. Very impressed with the customer service from all of their staff each time I've contacted them. A joy to deal with, compared to so many other companies these days, who can leave a lot to be desired in customer service. Well done in providing such a high level of service for a great product.
A
Anon
02/26/23
Great help
Great help. Did everything I wanted. Nothing too much trouble.
P
Paul
02/26/23
Quick and easy assistance for a…
Quick and easy assistance for a VAT-related accounting issue. Thanks Rorie, 10/10
TA
Taofik Atolagbe
02/26/23
My facilitator was great and gentle
My facilitator was great and gentle, he took his time to explain to me
P
PETER
02/26/23
Helpful Support Team
The support person we spoke to was knowledgeable and patient in the process of rectifying our problem.
TH
Tim Hillyer
02/26/23
Claudette dealt with a minor but tricky…
Claudette dealt with a minor but tricky issue with a thorough and complete solution. I am happy that the issue is now completely resolved.
A
AA
02/26/23
Quick and helpful response
Rico was very helpful, resolved issue quickly
A
Anne
02/26/23
Your expert help was amazing
Your expert help was amazing. He resoved my issue in 5 minutes and was so polite and helpfull. Deffinetly 5 star. However, you AI was "crap" it send me link which didn't help me and it cut me off. Also, who doesn't prefers speaking to a human that is polite and helpfull? Not me.
M
marygilliesbtopenworld.com
02/26/23
Jerly patiently answered my questions…
Jerly patiently answered my questions and allowed the conversation and training to go according to my needs rather than on what she thought I might need to know. Much appreciated.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].