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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2661-2670 out of 8356

AP

Adam Parody

02/28/23

5 out of 5

Resolved Problem quickly

Resolved Quickly Problem

PT

Paul Tran

02/28/23

5 out of 5

Angelos was great

Angelos was clear, patient and understanding. Did as much as he could, sorted out my Quickbooks issue and gave me good guidance for dealing with HMRC

NT

Nicola Tennant

02/28/23

5 out of 5

Really helpful and solved my technical…

Really helpful and solved my technical issue straight away. Thank you.

S

Stephen

02/28/23

5 out of 5

QB Online Support Call

I had a very useful and constructive dialogue with Neil and together we worked out how to complete a bank reconciliation. The whole outcome hugely exceeded my expectations and Neil supported me throughout very ably. I shall be pleased to get his support again

K

KC

02/28/23

5 out of 5

New to QuickBooks UK

New to QuickBooks UK, manage to set up everything by myself but we needed help with just one section. Made a call, did not have to wait that long to get through to Ananti Intuit QuickBooks Online Expert, sorted the problem out for us, thank you.

CG

Cornelis Groesbeek

02/28/23

5 out of 5

Very helpful agent

Very helpful agent. Had the details of all the previous interactions on hand, so no time wasted at all. Very knowledgeable as well. Quick and highly effective. A pleasure.

PS

Philip Sandzer

02/28/23

5 out of 5

Quick Resolution

Quick call back and swift resolution of the problem from a very friendly representative.

J

Julie

02/27/23

5 out of 5

Friendly, helpful advice

Encountered a problem with my Vat return … after requesting help, I received a call within a couple of minutes. Dawn identified the problem explained how to correct it in a friendly, easy to understand manner.

PC

Peter Charalambos

02/27/23

5 out of 5

Extremely helpful and patient with an…

Extremely helpful and patient with an old doddery man. Thank you for your help.

P

Paula

02/27/23

5 out of 5

HELPFUL

HELPFUL , PLEASANT AND CLEAR

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].