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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 251-260 out of 8356

MR

Matt Read

04/14/24

5 out of 5

The supports was helpful

The supports was helpful, clear and efficient

RT

Robert T

04/14/24

5 out of 5

Instant response

Instant response, Very swift resolution to the problem. Top Customer Service.

VD

Valerie Downie

04/14/24

5 out of 5

Phoned QB re unable to connect to the…

Phoned QB re unable to connect to the bank and Vat with HMRC. The Phone was answered within 1 minute and Suresh Kumer was able to assist me in getting the connections working and was helpful and polite throughout.

SH

Shonge Holdgate

04/14/24

5 out of 5

My phone call was attended to very…

My phone call was attended to very quickly and the lady manage to resolve my queries very efficiently. She was very polite and helpful.

M

Maria

04/14/24

5 out of 5

Very easy to access help

Very easy to access help, very knowledgeable

WD

Wendy Dickson

04/11/24

5 out of 5

I had quite a complicated issue and the…

I had quite a complicated issue and the help that I had was invaluable, there is no way I could have sorted it without the help I received

PR

Pietro Rosa

04/11/24

5 out of 5

Best operator I've ever dealt with

Best operator I've ever dealt with. He (or she) has been very patient, helpful, and friendly. We solved the big problem I had. He deserves a raise for sure :)

SD

Susan Doherty

04/11/24

5 out of 5

Superb advice and help from QB team

I'm sure there must be a lot of small business owners out there who, like myself, are not in the first flush of youth, and are having difficulty making digital returns to HMRC. Well your sleepless nights are over! Quick Books provides incredible one on one advice and support to walk you through the necessary steps to reach the "nirvana" of properly made digital returns. I never imagined that an online accounting platform could provide such incisive advice and support by real humans in ...

Read more

C

customer

04/11/24

5 out of 5

Great communication.

Date of experience: April 12, 2024

A

Asmat

04/11/24

5 out of 5

I would highly recommend Quickbooks to…

I would highly recommend Quickbooks to anyone wanting an easy to understand and user friendly accounting software. I have used it for over 10 years now. The online customer support service is great too with calls answered promptly. Todays advisor Enrico was very polite and dealt with my query efficiently! Thank you Enrico !

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].