9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 261-270 out of 8356
MA
Mrs Ann Davidson
04/11/24
Wonderful Service
Dawn assisted me today with the recording of a VAT refund. She was very professional, polite & friendly. She showed me how to do this task in no time a lot. Great service with a very friendly lady. Thank you.
A
Allison
04/10/24
Fantastic support by Isaac
The agent who helped me, Isaac, was amazing. I had a few queries but he was really patient and very accommodating, not making me feel uncomfortable at all for needing so much help. My queries were all resolved by the end of the call and I now have a much better understanding of how Quickbooks works too.
VG
Vinod Gopinath
04/10/24
Brilliant service,resolved the issue
Date of experience: April 11, 2024
A
anon
04/10/24
thanks to the helpful and bright…
thanks to the helpful and bright natured Natalya A xx great service today.
J
Joe
04/10/24
Technical support
I was guided through a new process on new software added to Quickbooks by the support staff. Cassandra was amazing, she took me through every step with incredible patience and knowledge. Top notch technical support.
HC
Happy Customer
04/10/24
Happy user
My problem was resolved quickly and professionally
KE
Katherine Edwards
04/10/24
Your call handler Casandra
Your call handler Casandra, was so helpful, cheerful and altogether a lovely person. It was a pleasure to have Casandra on the other end of the telephone to assist with our query this morning.
P
Peter
04/10/24
The company is very supportive and has…
The company is very supportive and has well trained staff and a brilliant accountancy programe
A
Ann
04/10/24
Great Service
i was able to request a callback, which saved waiting on a call for ages
JM
Jacqueline Makin
04/09/24
VAT Registration
Jakki was very calming and easy to understand. Her clear instructions allowed me to rectify the error I had.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].