9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2531-2540 out of 8356
A
Ann
03/16/23
Assistants are always very helpful and…
Gareth was very helpful and made a real effort to find a resolution
CH
Clifton Harrison
03/16/23
Brilliant team of specialists to get you started!
This is an excellent platform. A big perk is that you get a free Onboading One-to-one session with an expert to get you started. I worked with Dezza Marie. She was extremely helpful and knowledgeable. She has made me even more confident with the platform. Thank you.
C
Charli
03/15/23
I really enjoyed the screen share and…
I really enjoyed the screen share and clear calm instructions from Clark. My questions were answered and solutions were found easily.
PW
Paul Wells
03/15/23
Incredibly useful
The session was on time and fully explained. I felt the adviser card about my business. She was clear and concise, checked my understanding at all times and asked whether i had any questions. The session exceeded my expectations
NB
Nicki Bell
03/15/23
John was lovely and friendly
John was lovely and friendly. It’s really easy to find help or request a call back.
AB
Alex Bremnar
03/15/23
Friendly and thorough!
Friendly, keen to help and thorough! Much appreciated!
LI
Lee Irving
03/15/23
Constant communication and we hope the…
Constant communication and we hope the situation is now solved.
T
Thomas
03/15/23
Jerly Macellana was smart and effective
Jerly Macellana was not only smart and effective but quickly understood and rectified what I had to do to get going. Great session and I have to say that she is a credit to your team
C
Customer
03/15/23
Patient and nicely spoken
Date of experience: March 16, 2023
TW
Terry Williamson
03/15/23
The customer service from Jack was…
The customer service from Jack was exemplary. Helping me through all the stages of trying to rectify the problem of connecting my phone to the app. Unfortunately we were unable to resolve the issue, so has escalated the issue to their IT department. Very patient, calm and knowledgeable.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].