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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2541-2550 out of 8356

SB

SIMON Burt

03/15/23

5 out of 5

Quick and helpful response

Date of experience: March 16, 2023

CT

Chris Taylor

03/15/23

5 out of 5

Polite and helpful service

Date of experience: March 16, 2023

MT

Martine Tolley

03/15/23

5 out of 5

Great experience

I was struggling to accept an invitation to use QB and after phoning the technical support team Sally resolved the problem. It was a very positive experience and Sally was very personable, very efficient and took little time to rectify the issue. Thank you so much

SM

Stephen Margerum

03/15/23

5 out of 5

Onboarding made easy - knowledgeable, interative and friendly process.

Knowledgeable staff that can guide you through how to use QuickBooks. Will definitely help those that may feel a little apprehensive about bookkeeping and accounting as you will be talked through each step. Interactive and will help get you up and running.

DD

Daniela Duran

03/15/23

5 out of 5

So I’ve been using Quickbooks for 4…

So I’ve been using Quickbooks for 4 years and there are areas that I’ve messed up a fair chunk. Their customer service has always been pretty efficient. Today’s service completely changed my opinion to 5/5. Cassandra who dealt with my issue was EXTREMELY patient - even during moments when I was clearly getting irritated and it completely elevated my mood. I had to resubmit 5 payrolls and she stayed with me on the line overseeing it all until it was all complete and I’m super super grateful. ...

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NC

Natalie Clove

03/14/23

5 out of 5

he was very friendly and patient

Date of experience: March 15, 2023

MA

Melanie Allday

03/14/23

5 out of 5

Excellent

Excellent, friendly service and problem solved within a very short amount of time with clear instructions - brilliant !

OS

Owen Satterley

03/14/23

5 out of 5

Payroll problem!

I had a technical error running payroll, and Jessica resolved it in a matter of seconds!

CP

Clifford Putnam

03/14/23

5 out of 5

The gentleman who served me couldn't be…

The gentleman who served me couldn't be more helpful and polite if he tried.

S

Sara

03/14/23

5 out of 5

Helpful support

I was feeling stressed about the tech problems. Thankfully Rorie listened and responded calmly, guiding me step-by-step through how to resolve the issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].