9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 231-240 out of 8356
LT
Lee Thomson
04/18/24
Great telephone support when you need…
Great telephone support when you need it.
NG
Nicola Glanville
04/18/24
Cassandra was fantastic
Cassandra was fantastic, made the call friendly and easy with kind approach. I am now confident in what I need to do next
O
O.Q
04/18/24
Suresh was great help today
Suresh was great help today, he confidently solved my queries. Appreciated.
G
Georgia
04/18/24
I was on the phone with Sam for over an…
I was on the phone with Sam for over an hour and he was absolutely great. He helped me with several queries I had and managed to fix all of them for me. I hope next time something goes wrong Sam is the one who picks up the phone!!
HP
Henry Perales
04/17/24
Joss was incredible and patient and has…
Joss was incredible and patient and has resolved all my issues Thank you so much for your help
LJ
Lizzie Jane London
04/17/24
Once I was put on the the right package…
Once I was put on the the right package I got everything I needed. The lady that talked me through it was exceptional
AM
Alistair MacDonald
04/17/24
The representative of QB was patient
The representative of QB was patient, knowledgeable and helped me through the process with great kindness and patience. As a result, I believe we have sorted out my problem completely.
O
Odette
04/17/24
Brilliant customer support
They answer the phone so quickly and take time to find solutions to issues in a really clear and helpful way. Always had fantastic help whenever I have phoned to ask for guidance - nothing is too much trouble even though I ask the most basic of questions!
SC
Steven Cooper
04/16/24
Cassandra understood the issue
Cassandra understood the issue - and although it was new problem, it got sorted
E
E.Hibbert
04/15/24
Customer Support request
The Customer Success Expert listened to exactly what the issue we needed support with was. She was very patient, and guided us through the system, resolves the issue and offering great advice going forward. Big thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].