9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 221-230 out of 8356
W
Wendy
04/22/24
Very helpful
Very helpful, spent a long time trying to find an answer to my query.
J
Jane
04/22/24
Very patient and helpful
Gareth, the Quickbooks expert, was extremely patient with me as I'm not savvy with accounts-related matters. He took the time to explain where the problem with GoCardless not taking the payments and how to rectify it.
MI
Morfudd Ifans
04/22/24
Joanne was excellent
Joanne was excellent
PG
Paul Gardner
04/22/24
really great customer service
really great customer service - simple to use, makes my life a while lot easier
J
Jean
04/19/24
Technical VAT reporting question
Although the team initially did not know the answer to my question, they were quick to put me through to a specialist team member who stayed on the line until they were sure my system was set up correctly.
JM
J Meader
04/19/24
Quick resolution was able to remote…
Quick resolution was able to remote into my iPad and show how to record a gratuity payment
AB
anna beth (annabeth.photos)
04/19/24
Very helpful and answered my question…
Very helpful and answered my question perfectly
RG
Robert Grant
04/19/24
Knowledgable agent
Knowledgable agent. Solved issue seamlessly.
T
Thomas
04/19/24
Instant call back
I requested a call back and received an instant response. The expert listened to my issue and explained that the issue was something they were aware of and that they would keep me updated with the progress of the issue.
RF
Raymond Fourie
04/19/24
His knowledge
Date of experience: April 19, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].