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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 211-220 out of 8356

B

Bilal

04/23/24

5 out of 5

Requested a call back

Requested a call back - Tiziana called within two minutes and resolved my query promptly, also ensured I understood for going forward. Exceptional personalised service.

PL

Pam Litherland

04/23/24

5 out of 5

Charming very helpful problem solved…

Charming very helpful problem solved thanks

KP

K. Parker

04/23/24

5 out of 5

Great customer service rep who guided…

Great customer service rep who guided me through my issues and made the whole experience easy and straight forward.

J

Joel

04/23/24

5 out of 5

Rorie was extremely helpful and very…

Rorie was extremely helpful and very polite. Solved my issue within a couple of minutes which has taken a weight off my mind. A lovely gentleman.

C

customer

04/22/24

5 out of 5

Friendly

Friendly, understabdund and determination to resolve the issue.

JF

john fursdon

04/22/24

5 out of 5

Look it's daunting to go from making…

Look it's daunting to go from making your own invoicing on an Excel spreadsheet and bags of receipts trying to link them on to your bank. This is a sea change and the first time in my life I am upto date with my accounts and I can call on quick books when I get stuck. It's getting easier and easier.

MC

MR C M TINKER

04/22/24

5 out of 5

He was very helpful and patience and…

He was very helpful and patience and solved the problems. A pleasure to talk through the porblems with him

T

Tony

04/22/24

5 out of 5

Easy to use and fast live chat response

I like how you can get any questions/issues you have resolved quickly and easily with the live chat and screen share option. Even if it’s something simple

JB

Jean Brooks

04/22/24

5 out of 5

Very efficient and sorted out my problem

Date of experience: April 22, 2024

MM

Mrs McNally

04/22/24

5 out of 5

Quick and helpful

A quick and helpful response that resolved my issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].