9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2091-2100 out of 8356
SR
Sharon Rushmore
05/23/23
Superb customer service from QuickBooks…
Superb customer service from QuickBooks today. The call handler Robert D was very polite and helpful. Robert listened and then quickly established the cause and was able to correct in a short space of time. Well done Robert and thank you very much for your help.
MJ
Ms Jacqui Doughty
05/23/23
Great service
Jack was so helpful and patient and. my problem was solved. Thank you Jack
MB
Margaret Barnes
05/23/23
Made everything easy very user friendly.
Date of experience: May 24, 2023
JB
Jan Blanchard
05/23/23
Naomi was perfect
Naomi was perfect. She knew her subject inside out . Thank you Naomi
O
oliver
05/23/23
The advisor that I spoke with (can't…
The advisor that I spoke with (can't remember her name) was so lovely to deal with. Even though I could not get to the bottom of my problem which is no fault of QuickBooks, she went above and beyond to help and was just so patient.
ML
Mr Lorne S Brown
05/23/23
My problem was solved without fuss or…
My problem was solved without fuss or confusion.
JC
JFD Consulting Ltd
05/22/23
Quick and straightforward advice to…
Quick and straightforward advice to resolve a VAT return issue
M
Michelle
05/22/23
Joanne spent 2.5 hours on the phone…
Joanne spent 2.5 hours on the phone with me, sorting out a clients account. Her knowledge and understanding of QuickBooks is unmeasurable, she was absolutely amazing.
DS
David Stapleton
05/22/23
Missing Licenses
Both Miles and Mohamad sorted out my problem quickly and effectively and were incredibly polite throughout the process.
MN
Malia North
05/22/23
Jess was brilliant
Jess was brilliant, so patient and knowledgeable. A star!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].