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Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2091-2100 out of 8356

MB

Margaret Barnes

05/23/23

5 out of 5

Made everything easy very user friendly.

Date of experience: May 24, 2023

MJ

Ms Jacqui Doughty

05/23/23

5 out of 5

Great service

Jack was so helpful and patient and. my problem was solved. Thank you Jack

SR

Sharon Rushmore

05/23/23

5 out of 5

Superb customer service from QuickBooks…

Superb customer service from QuickBooks today. The call handler Robert D was very polite and helpful. Robert listened and then quickly established the cause and was able to correct in a short space of time. Well done Robert and thank you very much for your help.

O

oliver

05/23/23

5 out of 5

The advisor that I spoke with (can't…

The advisor that I spoke with (can't remember her name) was so lovely to deal with. Even though I could not get to the bottom of my problem which is no fault of QuickBooks, she went above and beyond to help and was just so patient.

SG

Stuart Greenhalgh

05/23/23

5 out of 5

I'm completely new to Quick Books and…

I'm completely new to Quick Books and trying to learn the system. I have contacted Quick Books on at least 4 occasions and on each time I have spoken to an operative (on the last occasion it was Andrea) All have been extremely helpful, knowledgeably and friendly and able to resolve my problems quickly and efficiently. Definitely a fantastic service.

IL

Irina Lazar

05/23/23

5 out of 5

The chat team is so helpful.

They are all incredibly prepared to answer all of your questions. John M was my star today and solved my query within seconds. Well done, team!

JA

Jeremy Allcock

05/22/23

5 out of 5

Calmness and Knowledge

Enrico very calmly demonstrated that he has an in-depth intuition for what the User needs, when it comes to creating Export_Bill reports for a Migration fro one QB to another QB Account. His calmness together with his knowledge, meant that I now know how to create an Export which is not readily available as "standard" - it has to be carecully customised. Thank you Enrico - that was a very big Help👍👍👍☺

JM

Jim MacGregor

05/22/23

5 out of 5

My problem was resolved efficiently and…Not a problem anymore

My problem was resolved efficiently and quickly the representative knew exactly what she was doing

D

David

05/22/23

5 out of 5

Great team

Great team, excellent communication and so far I love the software. Not sure what else I can say other than thanks.

MN

Malia North

05/22/23

5 out of 5

Jess was brilliant

Jess was brilliant, so patient and knowledgeable. A star!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].