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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2101-2110 out of 8356

D

David

05/22/23

5 out of 5

Great team

Great team, excellent communication and so far I love the software. Not sure what else I can say other than thanks.

JA

Jeremy Allcock

05/22/23

5 out of 5

Calmness and Knowledge

Enrico very calmly demonstrated that he has an in-depth intuition for what the User needs, when it comes to creating Export_Bill reports for a Migration fro one QB to another QB Account. His calmness together with his knowledge, meant that I now know how to create an Export which is not readily available as "standard" - it has to be carecully customised. Thank you Enrico - that was a very big Help👍👍👍☺

JM

Jim MacGregor

05/22/23

5 out of 5

My problem was resolved efficiently and…Not a problem anymore

My problem was resolved efficiently and quickly the representative knew exactly what she was doing

JS

Jane Seymour

05/21/23

5 out of 5

very knowledgeable

very knowledgeable, very patient

NM

Nicole McLaughlin

05/21/23

5 out of 5

I needed to reconnect my VAT to HMRC…

I needed to reconnect my VAT to HMRC and the person that helped me was amazing. Really knew her stuff. I am very satisfied

KF

Kim Ford

05/21/23

5 out of 5

Conversion from Qb's Desktop to Online…

Phil shared my screen and talked me through the process of using move my books to transfer my data from Desktop to Online His help and expertise was most appreciated

NJ

Neil Johnstone

05/21/23

5 out of 5

Great onboarding call

Great onboarding call. Very helpful

T

Teresa

05/21/23

5 out of 5

Very helpful answered all my questions

Date of experience: May 22, 2023

AH

Alan Holden

05/21/23

5 out of 5

The meeting I had was really good

The meeting I had was really good and showing me how to navigate round the program. And there was questions I wanted to ask and these were covered. I had already made some entries and put them in wrong but I was shown how to alter them and change some categories etc so they worked for me. In all it was brief but it gets you started and there is always lots of help in the future if I need it

MN

Michael Nwachukwu

05/21/23

5 out of 5

Zahara was very helpful

Zahara was very helpful, and professional. She knows the her job superbly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].