9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2071-2080 out of 8356
EH
Eleanor Hunter
05/24/23
Dave was very helpful and know what he…
Dave was very helpful and know what he was talking about
C
Cristiano
05/24/23
Great software
Date of experience: May 25, 2023
VS
Veena Siva
05/24/23
Spoke to an agent called Rob who was…
Spoke to an agent called Rob who was extremely helpful and resolved my query very efficiently!
CG
Caro Godfroy
05/24/23
Friendly and efficient
Friendly and efficient, with clear,concise instructions that solved my issue
JC
Justin Chukwu
05/24/23
SOLVING PROBLEM WITHOUT HASLE
Quick and effective resolution
DM
David Meyer
05/24/23
Excellent Customer Service
Very patient & caring. Took as much time as was needed to get it sorted. Very clear explanation & instructions.
RH
Richard Hopkin
05/23/23
Retained Earnings reconciliation
Anthony helped me get round the software to identify Retained Earnings difrerence in Current Balance Sheet to previous years-through Chart of Accounts and looking at History
R
Richard
05/23/23
Gareth was patient and really knew his…
Gareth was patient and really knew his stuff
DR
Debbie Risborough
05/23/23
Great and quick service.
Great and quick service. Advisor knew how to do what I needed and got me there very quickly thank you.
P
Piers
05/23/23
What a shame the help available is so mixed.
The help provided by the lady on the helpdesk was excellent, turning to colleagues for additional guidance with a very odd problem, to produce the necessary result. The process of getting to this human help was, however, laborious. Unfortunately, the help packaged into the software is not in the same league, offering more than a thousand suggested articles in response to a detailed query, the articles being listed on a small screen showing 6 or 8 articles at a time. I never found an answer ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].