9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2011-2020 out of 8356
J
Jennifer
06/04/23
helpful.
helpful advisor on online chat.
WA
Wye Accounting Ltd
06/03/23
The Support Advisor understood the…
The Support Advisor understood the problem and resolved the issue within minutes.
JB
John Bettinson
06/03/23
Justin understood the issue and dealt…
Justin understood the issue and dealt with it promptly.
RM
R.S MPI
06/03/23
Very quick in helping and knowledge of…
Very quick in helping and knowledge of QuickBooks was exactly what was needed to help with my problem.
VS
viliam snirc
06/03/23
Very informative
Very informative. Definitely recommend the training session if you are in doubt.
M
Michael
06/03/23
Great Customer Service
Had an issue with QB Desktop spoke to support and the issue was resloved really quickly.
WB
Wendy Bentley
06/03/23
Lovely lady who helped me enormously
Lovely lady who helped me enormously, very knowledgable, didn't make me feel there was a time limit to my call. Would be great if I had her direct line!!
M
Monk
06/03/23
Very helpful adviser
Date of experience: June 04, 2023
R
Rosie
06/03/23
Very helpful and personalised…
Very helpful and personalised experience, thank you Clark.
KS
Karen Stone
06/03/23
Naomi was a very knowledgeable assistant
Date of experience: June 04, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].