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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2021-2030 out of 8356

LC

Laura Caswell

05/31/23

5 out of 5

Answered me question straight away

Answered me question straight away, very helpful.

AW

Adamu Wolde

05/31/23

5 out of 5

Strong security checks and relevant…

Strong security checks and relevant information. The consultant was patient and fantastic who is ready to help and have an answer for all of my questions.

AR

Amy Riley

05/31/23

5 out of 5

Great callback service

Great callback service - said it would be 5 mins and was in about 30 seconds

DO

Daniel Oliveira

05/31/23

5 out of 5

Good help

Good help. Easy to understand

AC

Ashok Cheriyan

05/30/23

5 out of 5

Debtors and creditors migration from desktopQB to onlineQB qb

the support person on the other end of the line Ross, was very knowledgeable. He was also very patient and got me to understand everything that i needed. I hope all other support staff can be of the same calibre. I rate Ross in high regard and hope i can get him on the line again if i need support.

I

Ines

05/30/23

5 out of 5

Rachel was great

Rachel was calm, friendly and very knowledgeable. She understood my needs very quickly and able to show me how to do what I needed. Thank you

CW

Chris Williams

05/30/23

5 out of 5

Quickly resolved my query

Date of experience: May 31, 2023

HM

Heather Mealing

05/30/23

5 out of 5

this person understood my issue and was…

this person understood my issue and was able to resolve it - the previous agent I contacted could not and did not understand CIS

T

TM

05/30/23

5 out of 5

Problem was solved

Problem was solved , thank you

KG

Karen G

05/30/23

5 out of 5

Speedy resolution of issue

I had an issue connecting my bank account to Quick Books and was very impressed with the way it was resolved quickly and effectively using their screen share technology.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].