9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1991-2000 out of 8356
TK
Tim Kelly
06/05/23
John was very helpful but the 30 minute…
John was very helpful but the 30 minute wait to be connected was not ideal. If the wait is that long, you should provide an email alternative. Waiting on hold on a webchat or phone line is not ideal.
A
Anna
06/05/23
Speaking to someone on the phone who is…
Speaking to someone on the phone who is knowledgeable, can communicate clearly and connect to your system to work with you to resolve issues is what makes Quickbooks better than other Accounting software.
B
Brian
06/05/23
Very knowledgeable and was able to…
Very knowledgeable and was able to resolve my queries.
VK
Vijay Kumar
06/05/23
MTD VAT
Great service from a member of QB staff. I was stuck with MTD - VAT but Dean resolved it in no time. Knowledge of software and patience with the customers is extremely desirable.
DH
David Hodges
06/05/23
Excellent customer service
Date of experience: June 06, 2023
DB
Deborah Bateman
06/05/23
Extremely helpful advisor who dealt…
Extremely helpful advisor who dealt with my query efficiently in a professional yet friendly manner.
AR
Amy R
06/05/23
Very helpful and highly recommend
I spoke to Katie yesterday and she was extremely helpful and explained things very clearly. We had a long meeting but there was no rushing, very patient and kind. Even sharing screens to go through things and point me in the right direction. I have worked with other online accounts system and they normally direct you to an online support (not so helpful or personal chat) I would highly recommend the technical support for quick books. Thanks Amy
C
Customer
06/04/23
Great
Great, issues quickly resolved
E
Elena
06/04/23
Patient Quickbooks expert
I had online meeting with Denver on the setting up the Quickbooks. He was great - patient, knowledgeable and really helped me even we've ran out of time. I'd like to use him as an expert again Elena
C
Customer
06/04/23
excellent at getting me through my…
excellent at getting me through my hickup with quickbooks and the hmrc
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].