9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1981-1990 out of 8356
NL
Niome Lucjan
06/06/23
John was fantastic
John was fantastic, he was so helpful and professional and helped me sort my techinical issue out very quickly. Highly recommened. Thank you.
R
RJ
06/06/23
Fast connection to a human being who…
Fast connection to a human being who resolved my problem quickly, efficiently and with helpful advice
TK
Tim Kelly
06/05/23
John was very helpful but the 30 minute…
John was very helpful but the 30 minute wait to be connected was not ideal. If the wait is that long, you should provide an email alternative. Waiting on hold on a webchat or phone line is not ideal.
AH
Angela Holmes
06/05/23
Helpful constructive advice
The information given was very helpful and constructive in navigating around the online programe. The features are so different from QB Desktop and not always obvious at first sight. The young man was very polite, explained in depth with great patience and saved me endless time in finding my way round the system.
C
customer
06/05/23
Kind, fast and effective
Your Guy, Clark, was very professional and competently answered all our questions very clearly and effectively.
GA
G Alexander
06/05/23
Joanne really understood my issue and…
Joanne really understood my issue and talked me through how to resolve the re-authorisation for VAT MTD.
TJ
Tony Jackson
06/05/23
Dean was brilliant!
Dean was brilliant. Very patient and got the issues regarding VAT and Reconciliations resolved.
LO
Lesley O'Neil
06/05/23
I went online to request a call back…
I went online to request a call back which was amazingly quick! Rob was knowledgeable, very approachable and polite. I felt confident that my issue would be sorted and not afraid to contact QBs again if not fully resolved.
BW
Barry Winston
06/05/23
Answered quickly and solved problem
Date of experience: June 06, 2023
EJ
Eve J-Marie
06/05/23
I was greeted by a friendly lady called…
I was greeted by a friendly lady called Emma. She was able to help me set-up a User only link/email for my colleague to view accounts only, which means I do not need to log into quickbooks numerous times a day ( to see Bank up-dates) as now she can do that as part of her role.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].