9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1951-1960 out of 8356
MG
MR G MARSHALL
06/10/23
Agent superb...Company not so much...
Sophia was very patient, friendly, knowledgeable and most helpful and I thank her most warmly for guiding me to an understanding of how to proceed to an acceptable conclusion. I can not fault her and would award 6 stars to her personally if I could ! However, the same cannot be said about Intuit as a Company. I have been a subscriber for many years and the transition from Desktop to Online is, frankly, a mess. I will not elaborate as I feel sure that a short listen to any of my calls will ...
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DF
Design Flooring Ltd
06/10/23
Natasha was really helpful and patient…
Natasha was really helpful and patient and answered my questions on PAYE. I have only been using payroll for a couple of months and had received a notification from HMRC so she helped me clarified what I had been doing wrong so that it wouldn't happened in future.
DB
David Bennetts
06/10/23
Tizi was very clear
Tizi was very clear, made sure i understood before moving on to each section.
J
Jo
06/10/23
desktop export
Justin explained everything so I understood and talked me through the process over the phone of accessing data from Quickbooks desktop after closing date as I could not migrate my files. I was concerned that i would be unable to access historical data but Justine has made it all possible!
MB
Mr B Meghani
06/08/23
helpline
very helpful and patient
TM
Thomas Martin
06/07/23
The training was clear and told me…
The training was clear and told me everything I needed to know. Also, very friendly.
BL
Bryan Lister
06/07/23
Excellent service support that was clear and effective
Dawn was warm, clear, knowledgeable and helpful solving a problem I had. She immediately understood the problem exactly and set about addressing it with great efficiency and calmness. When you have a problem and need help...it takes the stress away when someone really goes out of their way to help. Dawn was superb.
V
Vamshidhar
06/07/23
Query about posssible duplication charge
My experience today was consistent with the experience I had had the day previously. I was treated with great courtesy and patience (bearing in mind that I am approaching 84 years of age) and am not so quick on the uptake as I used to be. All in all it was a pleasure to be in the hands of someone who was so well informed and helpful. Many thanks!
R
Roger
06/07/23
Getting Help with the quick books team
Quick books help team were helpful and patient. The help with move my books was very much appreciated.
JB
Julie Brierley
06/07/23
Difficult payroll query
Dawn was very constructive and pleasant. Had to walk me through rolling back the payroll.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].