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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1961-1970 out of 8356

YH

Yvonne Holehouse

06/07/23

5 out of 5

Very helpful knowledgeable staff member

Date of experience: June 08, 2023

TL

Trudi Lafford

06/07/23

5 out of 5

I spoke to an advisor at Quickbooks…

I spoke to an advisor at Quickbooks called Adrianna. She was so helpful and had really detailed knowledge of how to solve an issue I had with MTD Vat filings. She took the stress out of the situation and I appreciated her assistance.

MC

MG Consultancy

06/07/23

5 out of 5

Nigel was very patient and sorted out…

Nigel was very patient and sorted out my issue very well

RA

Rebecca Atkinson

06/07/23

5 out of 5

Very helpful and knowlegeable

Date of experience: June 08, 2023

MS

Maurice Stone

06/07/23

5 out of 5

Very helpful advice

Very helpful advice. Agent took me through the system on a very clear and helpful basis.

AF

Andrew Figueira

06/06/23

5 out of 5

Rayna was very patient and knowledgable…

Rayna was very patient and knowledgable and really helped guide me through the issues I was trying to resolve.

HK

Hamza Khan

06/06/23

5 out of 5

Very helpful

Very helpful team, they always try their level best to resolve your queries there and then, they take the initiative to try their level best to resolve your query in the best possible manner

ST

Stephen Tite

06/06/23

5 out of 5

The support person was very helpful and…

The support person was very helpful and was able to resolve my issue - submitting a nil payroll return (no staff) to HMRC.

L

Lester

06/06/23

5 out of 5

Sally Baker certainly knows her stuff

Sally Baker certainly knows her stuff; answered my query with straightforward steps the get me up and running

A

Andy

06/06/23

5 out of 5

Quick and efficient

helpful, quick and concise resolution to my issue

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].