9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1911-1920 out of 8356
AM
Adele Mill
06/14/23
I received help straight away from…
I received help straight away from someone knowledgeable and friendly
F
Frances
06/14/23
QB Set up
I already use Quickbooks on line but setting up a new company is slightly different and poses unexpected issues. Rachelle was very helpful answering my queries clearly and concisely.
J
Jan
06/14/23
Easy to use yet feature-rich accounting software
Easy to use accounting software which has no issues supporting the increasingly complex demands of our growing business
JP
jim pearson
06/14/23
Very helpful and professional
Date of experience: June 15, 2023
GE
Gary East t/as All Go Contruct
06/14/23
Tizzy was most helpful and resolved all…
Tizzy was most helpful and resolved all my issues
DS
David Smith
06/14/23
Quickbooks customer service resolved my…
Quickbooks customer service resolved my issue quickly and in friendly manner.
UP
Uma Pujara
06/14/23
Emma from Accountant Trade User team has a good knowledge and understanding of quickbooks. She has patience when listening to issues I had.…
Emma from Accountant Trade User team has a good knowledge and understanding of quickbooks. She has patience when listening to issues I had.
TL
Tracey Leggat
06/13/23
Clear and easy to understand
Date of experience: June 14, 2023
NG
Nicol Gebbie
06/13/23
Mel was fantastic
Mel was fantastic, really helpful, patient and knew her stuff. Thanks you so much your help was invaluable
A
AL
06/13/23
Payroll settings
After checking on the help forum, i didn't quite get the answer i was after. Rang the helpline and spoke to a great young man (Sunny) who was really efficient, a quick screen share and in no time my query was solved. Great service.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].