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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1901-1910 out of 8356

LW

Lisa Ward

06/17/23

5 out of 5

Very helpful and informative

Date of experience: June 18, 2023

PM

Paul Marshall

06/17/23

5 out of 5

Jackie explained all the details so I…

Jackie explained all the details so I understood.

DN

Deborah Ness

06/17/23

5 out of 5

onboarding session is a must!

Highly recommend anyone new to quick books sign up for the free onboarding session. Helps you get your head around how it all works. Rachelle was very helpful and answer and my queries with ease.

CG

Clare G

06/17/23

5 out of 5

My interaction with customer support…

My interaction with customer support was quick, easy and very positive. David was able to resolve my query in a clear and calm manner and checked throughout that I understood the process.

AM

Adele Mill

06/14/23

5 out of 5

I received help straight away from…

I received help straight away from someone knowledgeable and friendly

R

Richard

06/14/23

5 out of 5

Solved my issue within 2 mins

Date of experience: June 15, 2023

A

Ali

06/14/23

5 out of 5

Helpfull

The consultant tried his best to assist me.

DP

Daniel Pearson

06/14/23

5 out of 5

Enrico has helped me multiple times…

Enrico has helped me multiple times when I have been stuck with questions. No question is a stupid question and he explains everything in terms you can understand. The callback feature is great and i never wait more than a minute for my phone to ring. The service from quickbooks is incredible and has made my life alot easier keeping my books organised and is easy to understand (once you get your head around everything!). I was considering signing up for a while before I did... and I wish ...

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SP

Susan Peters

06/14/23

5 out of 5

Ashima Rathee that I spoke to sorted my…

Ashima Rathee that I spoke to sorted my issue in double quick time and as I type hopefully my information will be migrating onto quickbooks online

MK

Mr Kilgallon

06/14/23

5 out of 5

Dezza was excellent walking me through…

Dezza was excellent walking me through the set. Patient and thorough and made it easy to follow and set up.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].