9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1641-1650 out of 8356
M
Michelle
07/19/23
quick response and understood my query
Date of experience: July 20, 2023
J
Jonathan
07/19/23
Seems to be the perfect tool to make my…
Seems to be the perfect tool to make my life easier. Just getting into it, the on-boarding session was very helpful.
S
Shimon
07/18/23
The person was frrendly and clear and…
The person was frrendly and clear and got the job done. He gets 10 out of 10.
K
Karen
07/18/23
Agent was attentive and helpful
The phone was answered without too long a wait. The agent was polite, attentive and understood my problem. The result of his help meant that I could do what I needed to do.
AS
Alistair Stewart
07/18/23
Very helpful and comprehensive…
Very helpful and comprehensive guidance. Prompt and efficient service.
RD
Richard Denning
07/18/23
Helpful and Patient
The helpline chap was very polite and patient and tried to help me as best as he could. It was (to me ) a consfusing problem and he helped show me parts of the system that resolved it.
S
Suzanne
07/18/23
Phoebe
Phoebe, answered all my questions & showed me a better way round all of the site.I was struggling with some of the processes, & I am no longer. Phoebe was very patient & knew exactly how to guide me through things.
AC
arden coffee
07/18/23
i was able to understand Jerly and she…
i was able to understand Jerly and she took me through all the questions that i had
ML
Ms LINDA CAMPBELL
07/18/23
Excellent and efficient
Date of experience: July 19, 2023
R
Richard
07/18/23
Dezza was very helpful - shame that the product isn't as functional as the Desktop application that it repalces.
Dezza was very helpful and knowledgeable. She answered my questions ably. Unfortunately not all of the functionality of QB Desktop has been ported to QBO, which is a shame as it appears to be an inferior product.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].