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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1631-1640 out of 8356

MS

Marion Sloan

07/19/23

5 out of 5

They were able to sort the problem out…

They were able to sort the problem out and show me step to step how to rectify it

TB

Tim Barlow

07/19/23

5 out of 5

Being able to speak directly to a UK…

Being able to speak directly to a UK based advisor is gold.

MD

Mr Duncan Gaskell

07/19/23

5 out of 5

Vat return submission issue

I have spent the last few days trying both trying to work out how to resolve my vat return submission issue as well as being on hold to HMRC to try to speak to someone about it. Thankfully John at Quickbooks, understand the problem and helped me resolve it.

AM

Ann Marie Frost

07/19/23

5 out of 5

Calls are answered quickly

Calls are answered quickly and advisors are patient and supportive, guiding through the system.

MO

Michael Orr

07/19/23

5 out of 5

Excellent on boarding session.

Date of experience: July 20, 2023

DP

Dominic Price, Director The Species Recovery Trust

07/19/23

5 out of 5

Really great bit of software

Really great bit of software Excellent phone support meaning all my issues have been sorted out in a really clear helpful manner

NS

Nic S

07/19/23

5 out of 5

Fixed problem and gave extra information

Someone got back to me really quickly, we shared screen and they fixed the problem and gave me extra information

P

Paulina

07/19/23

5 out of 5

Great assistance!

John resolved my problem really quickly, very happy with the service provided.

MP

Mr Paul Bouquet

07/19/23

5 out of 5

Your assistant was remarkably patient…

Your assistant was remarkably patient and guided me through the solution to my problem

AA

Andrea Anderson

07/19/23

5 out of 5

MTD VAT

After trying to activate the VAT software to link with QB online, having done many others I just couldnt link this one client. It turned out to be something so simple and Ashima Rathee resolved it instantly. Excellent support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].