9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1651-1660 out of 8356
R
Richard
07/18/23
Dezza was very helpful - shame that the product isn't as functional as the Desktop application that it repalces.
Dezza was very helpful and knowledgeable. She answered my questions ably. Unfortunately not all of the functionality of QB Desktop has been ported to QBO, which is a shame as it appears to be an inferior product.
TG
Tracey Goodall
07/18/23
Helpful and knowledgeable
Date of experience: July 19, 2023
C
Clive
07/18/23
bank account
I was getting a bit frustrasted trying to reconnect to my bank account but was glad to call customer care who were very patient and helpful very happy
I
Iain
07/18/23
Quickbooks Support
Quickbooks support have always had very short wait times to answer their calls, which seems rare these days. Once answered, the support team have always been very helpful and knowledgeable. They gave me a suggested response time of 7-10 working days to resolve an issue and it was completed in less than 1.
CG
Chris Garrity
07/17/23
Excellent service and advice
Excellent service and advice. Got everything sorted.
JS
Joanne Spence
07/17/23
Quick Efficient Concise
Date of experience: July 18, 2023
J
Jordana
07/17/23
Ariel was so helpful and actually found…
Ariel was so helpful and actually found a solution to my problem, despite speaking to many people previously, who sent me round in circles.
S
Sarah
07/17/23
Quickbooks online start up one to one
Arranged call was on time. Advisor Dezza Marie was able to answer all my questions and give advice on all issues.
HC
Happy Customer
07/17/23
Excellent training session
Excellent training session, the instructor was very precise and quick in helping me understand the system, and charming too.
LM
Lynn Mullan
07/17/23
Payroll query
My problem was solved quickly and efficiently.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].